We all know that meaningful conversations are essential for any relationship to grow – be it with your spouse, family members, business partners, neighbors, pastor or friends. The same is true for the relationship any business has with their customers. Deep and well-structured conversations with your customers are extremely valuable for many reasons, amongst them are: Receiving structured feedback on your products or services Receiving new ideas for service improvements or product...
It is easy to get distracted, worried or overly anxious given the situation our society and economy are facing right now. There are threats but, at the same time, also very promising opportunities that most of us have never experienced this intensely. As a result, we are all challenged by the need to make important...
Despite hopeful messages of a rapid upswing of the economy, the reality might look different. Of course, you know the true importance of your financial situation, but oftentimes it is easy to focus mainly on your bottom line yet at the same time lose sight of what is really going on beyond your account...
Chances are that it will take months until the economy and most businesses are back to normal. There is still much uncertainty about how the market, your customers, and also your competitors will react. And there are many people who are understandably afraid of catching the virus themselves or passing it to others. But you...